Freeride Hohe TauernTerms and Conditions
Terms and conditions
Parameters, mountain sports and risk
The terms and conditions apply for all programs of Freeride Hohetauern. Freeride Hohetauern as an operator stands synonym for freelancing mountain and skiing guides and state proved skiing instructors who promote and run their own programs through www.freeride-hohetauern.at.
As in many situations in life even with all caution and vigilance there is a certain remaining risk which cannot be eliminated completely in all alpine and mountaineering sports. The participation in the programs is in autonomy and on own responsibility and risk. In case of accidents, damages, losses or any other irregularities no liabilities can be assumed. A considerable extent of vigilance and autonomy will be presumed even with alpinist beginners.
The requirements stated in the program descriptions have to be fulfilled by the participants. If a person does not fulfill the requirements, the guide or instructor is eligible to fully or partially exclude the participant from the program. In this case no refund can be claimed. Despite the best tour planning and guidance, we cannot guarantee an unconditional success in reaching the program goals or peak. In case of unsuitable weather or due to security reasons no surrogate claims are applicable. Surrogate claims are also not applicable if the fault is due to a participant (e.g. fitness). Loss or mending costs of damages of the free rented equipment, which exceed normal wear, have to be replaced by the participant.
Booking and payment
The enrollment is primarily made by email or the website Freeride Hohetauern (booking and contact form). Enrollments via phone are also possible. Each enrollment will be confirmed by us through an email or by post with a booking confirmation and is then binding. The payment of the full fee should be made at the end of the program to the stated bank account after receiving a bill. Payment with a credit card or any other kind of cards is not possible. When program fees exceed 800€, a deposit of 30% of the full amount has to be transferred at least four weeks before the start of the program.
Every participant has the right to rescind from the contract in written form. If this concerns a multi-day program a cancellation 31 days before the start of the program does not involve any fee. In case of a later cancellation the following cancellation fees arise: 31 to 8 days 50%; 7 to 4 days 75%; 3 to 2 days 85% and 24 hours before the start of the program 100% of the full amount. When booking a one day program the following cancellation fees apply: 5 days before does not involve any fee; up to 72 hours 55% and within 24 hours before the start of the program 100% of the full amount. Potential cancellation fees of hotels and lodges have to be covered by the participant. We recommend to independently complete a travel cancellation insurance. If the cancelled spot can be resold, no fees apply. In case the program cannot be conducted by Freeride Hohetauern – because of whatever reason – Freeride Hohetauern can rescind from the contract short-notice. In that case we’ll try to organize a substitute program or refund the amount which was paid in advance.
We recommend a mountain cost insurance, which is for example included in the membership of the alpine association. The program prices of all programs do not include any insurance.
Matter of privacy
This clarification refers to the data which is collected on our website and informs about the handling of the data. A data exchange with other companies does not apply, thus the privacy clarification is limited to the visit of the website.
The utilization of our website is generally possible without the indication of personal data. If personal data (e.g. name, address or email address) is ascertained through our websites, this happens as far as possible on a voluntary basis. This data will not be passed on to third parties without your explicit consent.
We indicate that data transmission in the internet (e.g. when communicating via mail) can present security lacks. A complete protection from third parties gathering your data is not possible.
The use of contacts details stated in the obligatory masthead through third parties in order to send commercial and information material without our explicit consent is hereby objected. The operators of these websites will use the right of legal steps in case of receiving unwanted submission of commercial information such as spam mails.
Privacy clarification for the use of Google Analytics
This website uses Google Analytics, a web analysis tool by Google Inc. („Google“). Google Analytics uses so-called „cookies“, text data, which are saved on your computer and which enable the analysis of the website usage. The information of your website usage which is created through the cookie will generally be transmitted to and saved on a server in the United States. In case of an activation of an IP anonymacy on this website, your IP address will be shortened by Google within the membership states of the European Union or other countries which are in the European Economic agreement.
Only in exceptions the full IP address will be transmitted to a server of Google in the U.S. and shortened there. Instructed by the operator of this website Google will use this information to evaluate your usage of the website, to assemble a report about your website activity and to yield further services which are connected to the website and internet usage. The IP address which is gathered by Google Analytics from the browser is not merged with other data by Google.
You can prevent the saving of cookies through the appropriate setting of your browser software; we indicate, however, that you might not be able to use all functionalities of the website. You can also prevent the transmission of your website based data through cookies to Google and the processing by Google by downloading the browser plugin which can be downloaded and installed following this link: